Studio Policies & Privacy Agreement
Welcome to MediPedi. Your safety, comfort, and privacy are our highest priorities. Please review our studio policies below to ensure a smooth service experience.
1. Appointment & Scheduling Policy
All services and consultations at our center are strictly by appointment. We kindly request that you arrive precisely on time for your scheduled visit. Prompt arrivals ensure that every client receives their full, dedicated session without delaying subsequent appointments.
2. Cancellations & Tardiness
We highly value your time and ours. If you need to cancel or reschedule your visit, please provide at least 24 hours' notice. If you arrive more than 15 minutes late, your appointment may need to be modified or rescheduled to maintain the integrity of our daily schedule.
3. Uncompromising Hygiene Standards
Hygiene is our absolute priority. We operate under strict, professional-grade sanitary protocols. Our facility exclusively uses single-use disposable materials wherever possible. All reusable instruments undergo a rigorous, multi-stage autoclave sterilization process between every client.
4. Medical Conditions & Contraindications
Your health dictates our approach. If you suffer from underlying medical conditions such as advanced diabetes, vascular issues, active infections, or dermatological diseases, you must disclose this to Yulia before your appointment. This vital information allows us to tailor our procedures safely to your specific needs. We may decline, shorten or postpone a service if we notice an open wound, an active infection or anything else that should be seen by a physician first, and we will refer you accordingly.
5. Privacy, Video Surveillance & Documentation
To maintain a highly secure environment and support quality control, our common areas are equipped with 24/7 video surveillance. Furthermore, Yulia may take before-and-after photographs of the area we work on to track your progress. These records are kept strictly confidential and are utilized solely for service planning and quality assurance.
6. Facility Etiquette (Pets & Dining)
To preserve our sterile environment and protect sensitive clients from allergens, pets of any kind are strictly prohibited in the service rooms (with the legal exception of certified service animals). Additionally, consuming food or beverages is not permitted within the service or consultation areas.
7. Payment Terms
Payment is due in full at the time of service completion. For your convenience, we seamlessly accept cash and all major credit or debit cards.
By booking an appointment, you acknowledge and agree to these facility terms. Thank you for trusting us with your care!
Agree & Book Appointment